Shipping policy
At Pythal, we strive to deliver every order safely and on time across India.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Standard delivery: 3–7 business days, depending on your location.
- Delivery timelines may vary during peak seasons, promotional events, or due to unforeseen courier delays.
Shipping Charges
- Shipping charges are calculated at checkout based on the delivery location and order value.
- Free shipping may be available on eligible orders during promotions or above a specified order value.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your shipment.
Delivery
- Please ensure that the shipping address and contact details provided are accurate.
- Pythal is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Delayed or Lost Shipments
- While we work with trusted courier partners, delivery times may occasionally be affected by weather, public holidays, or other circumstances beyond our control.
- If your order has not arrived within the expected timeframe, please contact our customer support team for assistance.
Damaged Packages
- If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product so we can investigate and provide an appropriate resolution.
International Shipping
- This website currently ships within India only. International orders are not accepted through the India store.
Contact Us
For any shipping-related questions or assistance, please contact our customer support team through the contact information provided on our website.
